SaaS Channel & Partnerships
A complete guide to building and scaling partner ecosystems. Each article delivers practical frameworks drawn from real-world experience.
Why SaaS Channels Exist
Most SaaS companies begin with a direct sales motion - and eventually hit a ceiling. This article explores why channels exist, what makes them fundamentally different from direct sales, and why almost every successful SaaS company eventually builds one.
Common SaaS Channel Myths and Why They Can Cost You
The same assumptions keep derailing SaaS channel programmes - regardless of region, partner type, or product category. This article names the four most damaging myths and explains what to do instead.
The Real Challenges of SaaS Channels in 2026
The challenges facing SaaS channel leaders in 2026 span cloud marketplaces, partner mindshare, subscription misalignment, AI adoption, and attribution. Here is what actually matters - and a practical takeaway for each.
SaaS Channel Foundations: Are You Actually Ready for Partners?
Before scaling a partner programme, the foundations need to be in place. This article closes the foundations section of the series with a practical SaaS Partnership Readiness Checklist.
Channel Strategy & Operating Model: SaaS Partner Types Are Outdated
Resellers, SIs, referrals, MSSPs - the traditional partner type labels were designed for a different era. This article reframes partner types as business models and explains what that shift means for how you build your programme.
Choosing the Right Channel Model: One-Tier vs Two-Tier, Referral vs Resale
Once you understand how partners make money, the next question is which channel structure supports that reality. This article makes the case for matching channel ambition to company maturity - and why crawling before running is not weakness, it is strategy.
Channel vs Direct Sales Alignment: Avoiding Internal Conflict Before It Starts
Most channel conflict is structural, not personal. This article explores why tension between direct and channel sales is almost always rooted in incentives, pricing design, and lifecycle measurement - and what it takes to fix it.
Defining Your Partner Value Proposition (PVP)
Most SaaS 'partner propositions' are vendor propositions. A true PVP answers one question from the partner's perspective: how do I make money, reduce risk and grow strategically by working with you? This article explains how to build one that actually works.
Identifying & Targeting the Right Partners: The Ideal Partner Profile
Just as you would never run direct sales without an ICP, you should never build a channel motion without an Ideal Partner Profile. This article introduces the IPP framework - including a weighted scoring model - and explains why targeting without definition creates noise, not growth.
Where to Find the Right Partners
One of the most common mistakes in SaaS channel building is assuming partners will somehow discover you. This article flips the question - and maps the four most effective places to find the right partners once your IPP is defined.
Partner Outreach That Works
Outreach is where your strategy meets real people with real priorities - and they don't respond to generic messages. This article shares a practical workflow for building context before you ever reach out, and why the preparation is the point.
Recruiting vs Enabling: Getting the Balance Right
Most SaaS channel programmes over-recruit and under-enable. Signing partners is visible and measurable. Enabling them is harder to show on a slide. This article explains the imbalance, the cost of getting it wrong, and how to recognise when the shift is needed.
The First 90 Days: Partner Activation Blueprint
Partners who don't have a commercial conversation involving your product within 90 days of signing rarely go on to contribute meaningfully. This article presents the Discover, Activate, Embed framework - and explains why activation is not about training a partner, but proving the partnership is worth their time.
Onboarding That Drives Revenue, Not Just Completion
Completion metrics look healthy while pipeline stays flat. The answer is not a standardised curriculum - it is a set of modular building blocks assembled differently for each partner. This article explains the design that scales.
How to Disqualify the Wrong Partners Early
The wrong partner is not a neutral outcome - it is a tax on your time, your team, and your programme credibility. Learn the pre-signing red flags, onboarding signals, and exit criteria that protect your programme.
AI Tools Across the Partner Lifecycle
A four-month hands-on experiment testing AI tools in real channel work - covering where Claude, ChatGPT, Gemini and others actually help across strategy, recruitment, outreach and enablement.
Turning Partners into Trusted Advisors
How to move partners beyond product selling into advisory conversations that shape how customers think about the problem you solve. Phase 3 of the series begins here - and it begins with the shift that creates real channel leverage.
Co-Selling Motions in Practice
Co-selling is one of those terms that gets used freely and defined rarely. This article covers the three points where it most commonly stalls, the three motions that consistently work, and what the vendors getting traction have built that others have not.
The Role of Pre-Sales in Channel Success
Pre-sales in partner-led motions is a trust-building function, not a late-cycle technical support role. This article examines why, where it most commonly breaks down, and what the strongest partner-focused pre-sales motions actually look like.
How to Create Pipeline With Partners, Not For Them
Vendor-generated leads passed to partners is not co-marketing. This article examines what joint pipeline generation actually requires, why the accountability gap kills most attempts, and where AI agents fit into the joint motion without replacing the relationship.
Running Effective Account Mapping Sessions
Account mapping is one of the most quietly wasted hours in the channel calendar. This article explains what makes the session work, why the spreadsheet model has run out of road, and how to replace the one-time event with a Partner Signal Loop that never stops running.
Partner-Led vs Partner-Assist, and the Incentives That Drive Each
When should a motion be partner-led and when partner-assisted? And what incentive drives the behaviour you want, rather than just the sign-up? These turn out to be a single question, because the incentive is the real instruction — and neither the motion nor the maths holds without signal behind them.
Measuring Partner Productivity the Right Way
Almost every metric a channel programme reaches for counts activity rather than contribution. There are four that actually tell you whether a partner is building your business — and an honest measurement model is the mechanism that closes the loop on everything this section of the series has built.
Six Months In: What the Series Has Really Been About
Twenty-four weeks of writing about channel and partnerships in public, every week, while running a partner programme in Europe at the same time. Here is the argument the series has quietly been making — and why partnerships have stopped being a relationship business.
From 10 to 50 Partners: What Breaks?
Growing from ten active partners to fifty is where most programmes quietly fall apart. Not because the partners are wrong, but because the system was never really a system. Here is where it breaks, why the two most common fixes both miss the point, and what was always holding it together.
Segmenting and Tiering Your Partner Ecosystem
Most tiering models fail before anyone is placed, because nobody separated the question of what kind of partner they are looking at from how well that partner is performing. Segmentation and tiering are different decisions, they run on different evidence, and collapsing them into one chart is where the instinct to default to a logo or leave someone at the bottom without a plan comes from.
Channel Account Management vs Channel Sales
Channel account management and channel sales are two jobs running on different clocks. Blur them and you get a salesperson partners resent or a relationship manager who cannot explain their number. Here is the line, what AI does to each side of it, and why the distinction matters more now than it did five years ago.
Forecasting Channel Revenue Accurately
The channel forecast is usually the least trusted line in the revenue plan, and the discount is often deserved. It is built from second-hand information, distorted by shared definitions nobody agreed, and triangulated from signals nobody formalized. Here is how to change that, without over-engineering it.
Expanding Within Existing Partners
Every growth plan reaches for new signatures. The cheapest, fastest revenue in most channel programmes sits inside the partnerships already signed: more wallet share, more mindshare, new geographies, unmapped service lines. Here is how to read the signals, run the internal sell, and turn existing partners into a growth motion.
Partner Marketing That Actually Generates Pipeline
The biggest lever a lean partner team has for doing more with less is AI, and the visibility game has moved in a way that rewards the joint marketing that should have been done anyway. Here is what has changed, what falls out of the old playbook, and why the funding conversation gets easier once the content is right.
Showing 30 of 30 articles